Patient Information

Information for Patients

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Patient Info

The Dentists Cairns Dental Group, we understand how important it is that our services are affordable and accessible. We keep our fees as low as possible and work with a wide range of health funds, government agencies and private organisations to ensure that you receive the maximum benefit you may be entitled to.

You may also qualify for assistance through GEM Visa, which allows you to get the treatment you need now and pay later, with some interest-free options.

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Health Fund Alliances

The Dentists Cairns Dental Group is part of Bupa’s Members First Network. This means that if you are a Bupa member on selected extras cover, you can get at least 60% back on your general dental needs.

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Veterans’ Affairs

It’s our privilege to provide services to Department of Veterans’ Affairs card holders. Gold and white card holders may be entitled to have dental care provided by The Dentists Cairns Dental Group, which may be subsidised by the Department.

Please note you will need to bring your DVA card to every dental appointment you attend.

For any additional information, please contact the Department of Veterans’ Affairs on 133 254 or visit their website.

Enquire Here

Hicaps

On-the-spot electronic claiming of health fund benefits through HICAPS is available at this practice.

This means you can claim your health fund benefit you may be eligible for at the time of treatment. The health fund benefit amount will be deducted from the overall treatment charge, so you only pay the difference. You no longer have to go to your health fund to claim your refund. Please ensure that you bring your current health fund membership card to every dental appointment.

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Child Dental Benefits Scheme

From January 2014, eligible families, teenagers and approved care organisations will receive a letter to confirm eligibility.

A child’s eligibility is assessed at the beginning of each year and lasts the whole calendar year.
A child is eligible if they are aged 2–17 years for at least one day of the calendar year, are eligible for Medicare and are either part of a family receiving Family Tax Benefit Part A or one of the following Australian Government payments:
Youth Allowance
ABSTUDY
Disability Support Pension
Parenting Payment
Special Benefit
Carer Payment
Double Orphan Pension
Veteran’s Children Education Scheme, if the child is 16 or over
Military Rehabilitation and Compensation Act Education and Training Scheme, if the child is 16 or over

At The Dentist Cairns Dental Group, we bulk bill this service.

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GEM Visa Capital Finance

The Dentist Cairns Dental Group is pleased to offer you access to our partners, GE CareCredit, so you can get the care you need immediately and pay it off over time. You can use CareCredit for all dental procedures.

GE CareCredit offers 3, 6 and 12-month Interest-Free plans or Extended Payment Plans over 24, 36 or 48 months that attract interest. You can choose GE CareCredit.

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Payments

We accept Cash, Mastercard, Visa and EFTPOS payments. Sorry – we do not take personal cheques (except by prior arrangement).

Full payment is expected on the day immediately following treatment. Treatment such as orthodontic banding will require an immediate deposit of $1500 with subsequent monthly payments of $200. For implant cases, the deposit will vary depending upon the overall treatment cost.

Seniors Australia Wide

Your senior’s card, senior’s business discount card or carer’s card is welcome at The Dentists Cairns Dental Group. We offer all seniors 10% off all dental treatment – please present your card when you attend your dental appointment.

Foster Care Families

We offer all foster care families a 10% discount as carers for foster children.

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Preventative Care Items for Sale

We are pleased to be able to offer our patients items for sale at a considerably reduced price to ensure they maintain and look after their oral health better. Such items for sale are: